PM Crash Course™ for IT Professionals eLearning Course

Lessons and Learning Objectives

Online Course Overview

PM Crash Course™ for IT Professionals—Online is full of project management tools that you can apply immediately to your IT projects—to deliver them on time, on budget, and with fewer headaches. Developed by world-renowned project management trainer Rita Mulcahy in conjunction with Cisco Press, this course will help you get your IT projects back on track using proven, real-world project management tools and techniques.

This course covers dozens of real-world IT project management issues, including:

  • Understanding why IT projects fail—and preventing failure.
  • Defining effective IT project charters and requirements.
  • Organizing IT roadmaps into manageable projects.
  • Capturing, creating, and using historical data.
  • Establishing "soft" and "hard" project metrics and milestones.
  • Defining project scope, and avoiding scope creep.
  • Identifying and managing stakeholders and expectations.
  • Choosing the right PM tools for a project.

Online Course Features

In this course, students will have access to:

  • A 16-section interactive tutorial
  • Learning-based exercises and games
  • Examples and solutions specific to the IT industry
  • A blog-based idea sharing tool for all students
  • An Online Action Plan for your real-world project
  • A comprehensive end-of-course assessment
  • Tips and tricks from Rita herself
  • Unlimited 24/7 access!
  • Earn 14 Contact Hours or 14 PDUs

Learning Objectives

Upon completion of this course, you WILL be able to:

  1. Define and Describe project Initiating, Planning, Executing, Managing, Controlling and Closing as they relate to IT projects.
  2. Develop a Charter and a WBS for an IT project.
  3. Identify and manage IT project stakeholders.
  4. More effectively manage IT project requirements and scope.
  5. Create and manage IT project schedules, budgets and communication plans.
  6. Identify IT project risks, and save failed or failing IT projects.
  7. Measure post-project success.

Course Lessons

The course is organized into the following sections:

  • How to Use This Course
  • Introduction
  • Understanding the Project Management Process
  • The Project Charter
  • Incrementalization: Breaking the Work into Projects
  • Gaining, Creating, and Using Historical Data
  • Identifying and Managing Stakeholders
  • Finalizing Project Objectives - The Project Scope Statement
  • Preventing Scope Creep: The WBS and WBS Dictionary
  • Real-World Estimating
  • Real-World Scheduling
  • Communications Management
  • Preventing Problems: Identifying and Managing Risks
  • Saving the Failed or Failing IT Project
  • Measuring Success Post-Project
  • Next Steps

Technical Requirements

  • Cross-platform compatible with Microsoft Internet Explorer 8.0 and higher, or any version of Firefox, Chrome, Safari, or Edge.
  • Requires a device (computer or tablet—6 inch screen minimum) connected to the Internet.
  • Broadband Internet recommended.
  • JavaScript and cookies must be enabled in your browser.
  • Pop-ups should be allowed.
  • This course will use data if viewed in a mobile environment.

TECHNOLOGY UPDATE: Please note that RMC is in the process of updating all eLearning courses from an Adobe Flash platform to an HTML5 platform. Courses that have not yet been converted will have a technical specification that differs from the one above. Click here for more information.

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