Tricks of the Trade® for Program Managers eLearning Course
Lessons and Learning Objectives
Online Course Overview
This world-class course will help Program Managers translate the International Standard for Program Management into real-world technologies and real-world applications. Over the course of 14 self-directed hours, students will review the entire Program Management process from beginning to end, and improve their skills in six major areas of focus, including Governance, Prioritization, Escalation, Resource Management, Benefits Realization, and Stakeholder Management. Students will also learn the difference between project management, program management, and portfolio management—as well as how they interrelate.
Tricks of the Trade® for Program Managers—Online is designed for experienced project and junior program managers, PMO managers and senior managers looking to acquire a firm grasp of specific steps in the Program Management process—or of the entire process from beginning to end. In addition, because this course teaches students how to apply International Program Management standards in the real world, it can be taken as additional prep for people looking to earn a Program Management Professional Certification.
Online Course Features
This comprehensive course includes:
- A 11-section interactive tutorial
- 4 hours of audio and video media
- A course blog for sharing ideas with other students
- Real-life program management examples and scenarios
- End-of-lesson quizzes
- Unlimited 24/7 access to all course materials
- 14 Contact Hours toward a CAPM® or PMP® certification, or 14 PDUs toward retaining a PMP® or PgMP®
At the conclusion of this course, participants will be able to:
- Define and compare project, program and portfolio management, and explain how they interrelate.
- Understand the role of a program manager in each of the program management processes—Initiating, Planning, Executing, Monitoring and Controlling, and Closing.
- Demonstrate a higher degree of proficiency in program governance, prioritization, escalation, resource management, benefits realization, and stakeholder management.
- Avoid common project and program management errors.
- Monitor and manage project and program status.
- Increase the chances of success for all programs they manage.
- Apply the standards for program management to your real-world programs.
Tricks of the Trade® for Program Managers—Online is designed for experienced project and junior program managers, PMO managers and senior managers looking to acquire a firm grasp of specific steps in the Program Management process—or of the entire process from beginning to end.
Detailed Course Outline
- How to Use This Course
- About the Authors
- Program Management Course Agenda
- Ground Rules
- Examples of Programs
- Projects, Programs, and Portfolios
- Program Examples
- Resource Allocation
- Benefits Realization
- Stakeholder Management
- The Program Management Processes
- Program Management Process Chart
- Product Life Cycle
- Program Life Cycle
- Program Management Process Groups
- The Initiating Process
- Program Selection
- Tricks for Resolving Conflicting Objectives
- Using a Pairwise Comparison
- Rank and Weight Objectives
- Identifying Program Goals and Objectives
- Writing Program Objectives
- Creating a Program Roadmap
- The Planning Process
- What is Included in a Program Benefits Realization Plan
- Benefits Realization Register
- Power/Interest Grid
- Identifying Stakeholders
- Things to Consider When Setting Up a Program Structure
- Tools for Collecting Requirements
- The Benefits of Using a PWBS
- Things to Consider When Developing a Financial Plan
- The Risk Management Process
- Reserve Analysis
- Types of Contracts
- How to Create a Communications Management Plan
- Total Cost of Ownership
- The Executing Process
- Program Management and Chartering Projects
- Forward and Process Changes
- Tricks of the Trade®: Resource Allocation
- Dealing with Complexity
- Program Manager's Role in Procurement
- Tricks for Successful Stakeholder Management
- The Monitoring and Controlling Process
- Tools and Techniques for Monitoring and Controlling Schedule
- Funding Issues
- Earned Value
- Progress Reporting Tools
- Sample Issue Register
- The Program Manager's Role in Escalation
- Understanding Contract Types
- Conflict Management
- The Change Control Process in Action
- The Closing Process
- Close Out a Contract
- Transfer a Program Deliverable
- Reallocate Project Resources
- Obtain Program Acceptance by Customer
- Archive Program Documents
- Complete Final Program Report
- Cross-platform compatible with Microsoft Internet Explorer 8.0 and higher, or any version of Firefox, Chrome, Safari, or Edge.
- Requires a device (computer or tablet—6 inch screen minimum) connected to the Internet.
- Broadband Internet recommended.
- Pop-ups should be allowed.
- This course will use data if viewed in a mobile environment.
TECHNOLOGY UPDATE: Please note that RMC is in the process of updating all eLearning courses from an Adobe Flash platform to an HTML5 platform. Courses that have not yet been converted will have a technical specification that differs from the one above. Click here for more information.